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Full Time | Professional Associations 4 Days Ago
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Michigan Credit Union League is Hiring a Member Service Representative Near Troy, MI

Organization: Alliance Catholic Credit Union
Date Posted: April 22, 2024
Region: Southeast Michigan
Location of Position: Troy
Position Level: Entry

Alliance Catholic Credit Union is seeking an exceptional and experienced Member Service Representative (MSR) who thrives in a well-organized, fast-paced and multi-task driven environment. This position will report directly to the Branch Manager at our Troy branch.
The ideal candidate:
  • Able to assist our members achieve their financial goals by identifying the best product and service solutions to meet their needs.
  • Able to consult members about: opening new accounts, IRAs, loan application processing, setting up automated services; and other member service requests.
  • Ability to work in a team environment
  • Strong member service experience
  • Ability to promote and identify referral opportunities to enhance member relationship

Job Summary

JOB TYPE

Full Time

INDUSTRY

Professional Associations

SALARY

$36k-43k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

06/23/2024

WEBSITE

mcul.org

HEADQUARTERS

LANSING, MI

SIZE

100 - 200

TYPE

Private

CEO

WILLIAM LOBENHERZ

REVENUE

$10M - $50M

INDUSTRY

Professional Associations

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The job skills required for Member Service Representative include Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

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